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Generative AI in IT operations: Fueling the next wave of modernization
Generative AI in IT operations: Fueling the next wave of modernization
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Cover Image According to Enterprise Strategy Group (ESG) research, 85% of organizations report that
they are actively using, planning to use, or considering artificial intelligence (including
generative, causal, and predictive) across many of their functional areas, including IT operations.
However, knowing exactly what AI tools to invest in to eliminate time-consuming manual processes,
improve efficiency, and promote productivity is easier said than done.