This playbook explores using data to optimize maintenance, reduce costs, boost productivity, and improve multifamily property management.

Competitive pressures are intensifying for multifamily property management companies—posing a continual threat to the bottom line. Costs are rising fast: Apartment operating expenses for PMCs grew 7 percent in 2024, and owners’ insurance premiums alone increased an average of 28% nationwide.

Most of these expenses are simply out of PMCs’ control. But there are still areas where they can ease the squeeze on net operating income by boosting efficiency and lowering costs. In this playbook, we’ll explore how PMCs can apply their digital tools to optimize property maintenance operations in other areas of their business. Experts discuss how a single tech platform can help:

• Boost workflow and productivity
• Centralize and automate the scheduling of maintenance personnel
• Monitor, review and track spending on maintenance

Offered Free by: Multifamily Dive’s studioID and Lessen