Everyday, states, cities, counties and municipalities are being 
asked to meet the changing needs of their constituents. However, they are challenged by internal efficiencies, outdated technology and short budgets. Even in this difficult environment, state and
local government organizations can get closer to meeting the expectations of their constituents – with technology that is built for their needs and that can bring transformative efficiencies to departments. A CRM is the solution to overcome these challenges. Salesforce is the #1 CRM built to modernize customer experiences for state, city and county government. It offers flexible, scalable, and secure tools for the delivery of government services. You can process license and permit applications, conduct inspections and assessments, administer social programs, respond to crises, disburse grants and much more – resulting in lower administrative burden, cost savings and more effective service delivery.