Arkentech Publishing | Publishing Tech Related Data
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B2B commerce doesn’t exist in a vacuum. Today’s customers bring their personal B2C buying experiences to every interaction with your business. That means customers are demanding more than ever, from personalised experiences and promotions to easy-to-use retail marketplaces. To help you keep up with customer demand, we asked commerce experts to share the trends they see shaping B2B commerce and buyer behaviour. They reveal how you can unlock a more profitable, sustainable and resilient future as the challenges – and opportunities – of your industry grow. Find out more in this new report from SAP, “How Your Business Can Beat the Competition with Adaptable, Connected CX”. The report dives deep into strategies for staying agile and innovative in uncertain, fast-changing markets. You’ll find out how to use new and emerging technologies to create smooth customer experiences throughout B2B buying journeys.