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Compounding the challenge, many practices face skills gaps and limited IT personnel to protect their networks while simultaneously implementing new applications for patient care. These teams are often challenged to standardize systems during mergers or when adding new locations as practices grow. Their maintenance workload becomes time consuming when legacy solutions lack visibility into, or centralized control of, an expanding network. And, especially in light of the budget strains experienced as a result of the COVID-19 pandemic, any initiative to improve IT operations must strike the right balance between new capital spending and ongoing operational expenses.
