The Slack handbook for sales teams

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Today’s sales teams need to maximise efficiency. In light of our uncertain economy, salespeople are learning how to quickly adapt to a more productive way to sell. The average salesperson only spends 28% of their time selling.1 Instead, they’re logging client data, tracking down the name of their customer’s favourite doughnut shop before an upcoming visit or coordinating internally on the status of a quote approval or a contract. This handbook will show you how Slack can keep your sales reps engaged and the pipeline flowing. Start working in account channels, integrating apps and services that you already use and deploying various Slack features to surface information in a jiffy so that people can spend less time digging through inboxes and arranging meetings, and more time on what matters: providing top-notch service to customers and closing deals. Use this handbook to learn how to: • Get real-time sales data and loop in experts to act on opportunities faster • Use Slack’s asynchronous tools to sell as a team • Harness the power of automation by creating custom workflows • Report and share customer feedback with internal teams • Streamline workflows by integrating the tools that you regularly use